tag:blogger.com,1999:blog-1525968855710776769.post967295309175708857..comments2023-06-01T05:53:20.579-04:00Comments on Not so daily Diva: XM Radio - STOP CALLING ME!DJDivahttp://www.blogger.com/profile/10071261228683281899noreply@blogger.comBlogger16125tag:blogger.com,1999:blog-1525968855710776769.post-37038106577117704372017-04-04T07:09:08.980-04:002017-04-04T07:09:08.980-04:00This comment has been removed by a blog administrator.Pinkyhttps://www.blogger.com/profile/04276661887533402060noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-40404683001248661082012-03-31T12:01:09.870-04:002012-03-31T12:01:09.870-04:00I cannot believe they are getting away with this. ...I cannot believe they are getting away with this. I am being harassed by phone calls everyday too. I did answer once and told them my number was on the do not call list. It has made no difference. How do you stop them? Are they complete idiots to think this kind of PR is going to work for them?!!Unknownhttps://www.blogger.com/profile/11314541176663797084noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-3290756037223927692011-07-21T10:14:23.879-04:002011-07-21T10:14:23.879-04:00That is insane! I can't believe they thought i...That is insane! I can't believe they thought it was ok to call you at work after you asked to be removed from their calling list!DJDivahttps://www.blogger.com/profile/10071261228683281899noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-73155631022395185112011-07-21T09:57:43.801-04:002011-07-21T09:57:43.801-04:00Exactly what I experienced with XM but I can do yo...Exactly what I experienced with XM but I can do you one better. I refused to subscribe and asked them to put me on a do not call list, they continues to call. I had their number blocked through my phone company so that I wouldn't have to deal with them again. So what did they do? They started soliciting me at work. I don't know who I am more angry with, the company I bought my car from because they obviously had to be the ones to put my work number out there or XM for actually calling me at my place of employment to try and sell me a service which I have already refused.Tarahttps://www.blogger.com/profile/04277601176571470952noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-79397319671091465672010-09-03T23:57:49.658-04:002010-09-03T23:57:49.658-04:00Oh and by the way, laying the phone down accomplis...Oh and by the way, laying the phone down accomplishes nothing either as we just sit there doing whatever WE were doing before we called you. Which is much better than calling someone else. We can also turn the volume down on the headset, so playing anything over the phone is useless as well. Oh and devilboy, you're center PUNISHES agents for not rebuttaling enough, yet still consistently makes half of the sales as mine?Unknownhttps://www.blogger.com/profile/07347120533097687481noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-62423309871927742642010-09-03T23:52:01.060-04:002010-09-03T23:52:01.060-04:00This comment has been removed by the author.Unknownhttps://www.blogger.com/profile/07347120533097687481noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-91674033536880249972010-09-03T23:43:33.681-04:002010-09-03T23:43:33.681-04:00I am an employ of said satellite radio company, an...I am an employ of said satellite radio company, and make outgoing sales calls on their behalf. Not answering is the worst thing you can do to stop the calls. Every time you do not answer you get fed right back into the auto-dialer to be called. And as for the legality of the dialers, they're not located in CA. Now for anybody out there in the same situation as this blogger, if you want the calls to stop just pick up the phone and ask to be put on the do not call list (answering machine messages DO NOT work for this). Now after saying "Add me to your do not call list" your first instinct may be to hang up the phone. Do not do this. Give the agent time to explain to you that it may take 7-10 days for that to get fully processed. If you follow your initial instinct and hang up, then you will not be added. Also if you are civil to the agent then they are more likely to put you on said do not call list, than if you are rude the entire time. They may be supposed to add you when you ask, but a lot of agents will not if you're rude about it, regardless of what they're supposed to do (I still add them though, just so i don't have to talk to them again). If after 10 days you are still being called, politely ask to speak to a supervisor and he/she will add you to the list, guaranteed. You must also realize, it is our job to sale you service (A good service I might add). Being rude to the agent accomplishes nothing in your favor.Unknownhttps://www.blogger.com/profile/07347120533097687481noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-5033636166397304912010-06-17T22:06:34.894-04:002010-06-17T22:06:34.894-04:00OUTstanding. Love the XM persistence. You should g...OUTstanding. Love the XM persistence. You should go into the future and meet up with folks over lunch in Boston and tell your story.<br /><br />Oh, and get the crab sandwich!Jeff Cutlerhttps://www.blogger.com/profile/02095350031114092271noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-68666534865107003582010-06-11T02:09:44.326-04:002010-06-11T02:09:44.326-04:00Just like the rest of you i HATE XM Radio!!! For t...Just like the rest of you i HATE XM Radio!!! For the last 2 and a half yrs i have worked for a call center in Iowa where these calls come from.(currently unemplyed as the result of "violating company policies" ha what a joke) I was probably the jerk-off that called most of you. The worst part of this company is thier incredibly shoddy buisness practices. The center i worked at punished us if we did not badger you and rebuttal you untill you hang up, The highlight of my day is some moron actually buying the crap i sell and the worst part is, i know exactly how they will be screwed when thier 3 month promo runs out. Here is the best part, they believe that people who can buy new cars have money so of course they can afford the service, so its my job to make you buy it. Now why would you want to work at a place like this?? Its pretty simple there are no jobs at all in this area just like most others and they will hire anybody plus if you are there 12 hours a day you can make enough money to pay your bills, put food in my 2 yr olds stomach, keep my crappy apartment and maybe, maybe i can buy a pack of cigarettes cause thats all i got left..now i understand your point of view as like i said earlier i hate xm radio please have a heart for the broke ass economy beaten small town iowans that are just tryin to hold a job.Unknownhttps://www.blogger.com/profile/01246813657226104863noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-11150425806214829542010-05-18T22:26:35.885-04:002010-05-18T22:26:35.885-04:00Count me as another harassed and pissed-off custom...Count me as another harassed and pissed-off customer! I just got a new car and swapped service from the old one to the new one. The very next day, I got FOUR calls from XM, and I have been getting at least one call every day since. Does anyone know how to stop this insanity?Doodhttps://www.blogger.com/profile/01114918909338096647noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-71961169284748402872010-05-05T07:12:28.142-04:002010-05-05T07:12:28.142-04:00Not yet dealing with either one of these particula...Not yet dealing with either one of these particular companies, but thank you for the warning! What I started doing with these types of calls (e.g. onlinebusinesslisting.com that continues to call me everyday to "update" my information) is I tell them to hold on (or "hold on, I'll transfer you to her"), and then put the phone down and continue to do whatever it was I was doing and if they're still there after a few minutes, I hang up the phone. If they call on my cell, I put them on hold and in a minute hit the "end call" button on my display. With the case of XM and Sirius, my legal mind would say to write them a clear and consise letter that I have told them several times over several calls that I am not interested in their service, that they are harassing me, and if after their receipt of this letter (which I'd send certified mail to the President of the company at the corporate headquarters and copy their general counsel - these names are probably public somewhere - address to Legal Department) they continue to call me, I will file a complaint with my local courts, state court, state's attorney general, and the FCC. Trust me, I work for a fortune 100 company in the executive offices and no huge company wants to have to send a $300/hour attorney to small town PA to defend a local law suit to keep from having a judgment against them. Other tactic I've learned is the whistle in the ear! And then hang up! LOL!CALROB Realty Co.https://www.blogger.com/profile/10305722824692095328noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-81106342146141076622010-04-01T12:17:27.195-04:002010-04-01T12:17:27.195-04:00they really are brutal! they just keep calling and...they really are brutal! they just keep calling and calling. The other people that are the worst is Stanley Steemer. I used them once 3 years ago. I was unhappy with my service & told them so (the went over their quote by 3x). They call me at least monthly for the last 3 years and counting to see if I want my carpets cleaned.DJDivahttps://www.blogger.com/profile/10071261228683281899noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-49576875592200442122010-04-01T12:13:47.856-04:002010-04-01T12:13:47.856-04:00Yep, same story, different day. I am now taking a ...Yep, same story, different day. I am now taking a new tact (after my 3rd call of the day...it's 9:10am), I am calling the dealership first, hourly if need be until THEY get XM to stop. No idea if it'll work, but I'll feel better. I will call Honda too. XM said I'm just a number on their auto-dialer, which I think are illegal in CA...maybe not, I'd like to know.Unknownhttps://www.blogger.com/profile/11655159339143327913noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-1319175694096582472010-03-13T20:50:27.776-05:002010-03-13T20:50:27.776-05:00This is my experience exactly! We bought a Toyota ...This is my experience exactly! We bought a Toyota in October, and it came with a trial subscription to XM. When we didn't renew these endless phone calls began It is miserable. I wrote a blog post about it too at momtestedandapproved.com. There are so many complaints about this on the internet, and XM doesn't seem to care at all. I've just emailed Toyota to make them aware that XM is ABUSING their access to Toyota's customers. If XM won't listen to us, their victims, perhaps we can get the car dealers to stop offering the free subscriptions. Or we can organize a "swamp XM Radio with calls and emails" day. Somehow they have got to get the message.New Mark Communicationshttps://www.blogger.com/profile/04167222177688131511noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-84703356137760395772010-03-10T12:48:00.179-05:002010-03-10T12:48:00.179-05:00I am dealing with the same exact f*cking thing wit...I am dealing with the same exact f*cking thing with Sirius right now, at LEAST 2 to 3 calls per day despite me insisting that I do NOT want to sign up with them and asking them to stop calling me!!! This is borderline harassment, but at least they call from the same number so I'm able to ignore the calls!Unknownhttps://www.blogger.com/profile/17410580673213155310noreply@blogger.comtag:blogger.com,1999:blog-1525968855710776769.post-90115141332539737722009-10-06T19:39:58.452-04:002009-10-06T19:39:58.452-04:00Oh. My. God.
My Mother is dealing with this exact...Oh. My. God.<br /><br />My Mother is dealing with this <i>exact</i> thing with XM. She bought a new car a few months ago and the "free trial" ran out. Someone has been calling her several times a day ever since.<br /><br />Like with your experience, they do not leave a message. They simply say, "May I speak with ___?" two or three times then hang up. I had to Google for her to find out who it was.<br /><br />She got a call tonight that apparently used some kind of call-masking to make it look like a local call. She answered (thinking it may be a neighbor or something) - it was a recording from XM.<br /><br />For Pete's Sake! If she had been happy with the service, she would have renewed when the trial expired!!<br /><br />What is <i>wrong</i> with these people??Anonymousnoreply@blogger.com